Te Aroha

Phone - 07 884 8052
or email us

Privacy Policy - Matamata-Piako District Council on behalf of Te Aroha Visitor Information Centre

Matamata-Piako District Council recognises its responsibilities under the Privacy Act 2020 and is committed to ensuring the privacy of your information. This Privacy Policy applies to all personal or other information collected on Matamata-Piako District Council's website - www.mpdc.govt.nz.

You may browse and access information contained on our site without providing personally identifiable information. However, when you visit our site we do collect statistical information about your visit. This information is used to help us improve the site and for no other purpose. Information about your visit is combined with the data from all our visitors and is anonymous. It includes, but is not limited to:

  • Your top level domain name (e.g. .co.nz, or .org)
  • The search terms you used
  • The pages you accessed on our website and the links you clicked on
  • The date and time you visited the site
  • The previous site you visited
  • Your operating system (e.g. Windows, Mac)
  • The type of web browser you use (e.g. Google Chrome, Microsoft Edge, Mozilla Firefox)

You may be asked to submit certain personal information in order to receive or use services from the Matamata-Piako District Council. We may use your personal data for the following purposes:

  • Replying to your queries.
  • Processing your application for registration for use of our services or to gain access to information on this Website made available only to registered users.
  • Providing you with information about Council and our services
  • Providing you with services.
  • Complying with relevant legislation and regulations.
  • Any specific purpose which we notify you of at the time personal data is collected.
  • Processing transactions that you may conduct through the Website.

Where you provide personally identifiable information we will hold your personal information in accordance with the requirements set out in the Privacy Act 2020. In particular:

  • your personal information will be used only for the purposes for which it is collected and will be retained only for as long as is necessary to fulfil the purposes for which the information was collected (including any time that we are required by law to retain such information).
  • we will not release your personal information to any third party except where required to, permitted to, by law (such as under the Local Government Official Information and Meetings Act 1987), where you have authorised us to do so or where disclosure is connected to the purpose for which the information was collected.

Information supplied to the Te Aroha Visitor Information centre relating to the promotion of a business or event will be retained and managed on the website. The supplier of the information can at any time ask for it to be removed or corrected. Though this information is not private it is managed as though the Privacy Act applies.
Te Aroha Visitor Information centre does operate and access booking and other online services on behalf of customers. This information is not retained by the centre and is managed by the systems and policies of the portal or online service providers.
Matamata-Piako District Council stores personal data electronically and in paper form. The personal data is kept safe and secure using generally accepted standards of security.
You can ask to see the personal information and request that we make a correction to personal information that we hold about you. Should you wish to do so please make a request in writing to:

Privacy Officer
Matamata-Piako District Council
PO Box 266
Te Aroha 3342

Or email This email address is being protected from spambots. You need JavaScript enabled to view it.

For more information please refer to the Privacy Act 2020, the Privacy Commissioners website www.privacy.org.nz or call the Privacy Commissioner's Enquiries Line: 0800 803 909.

Matamata-Piako District Council reserves the right to modify or amend this Privacy Statement at any time and for any reason. By using this site you consent to our use of your personal data in accordance with this Privacy Statement (as amended from time to time).